AI exposure: Executive Secretaries and Executive Administrative Assistants
Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
Reading this score
computed57.8% of this occupation's weighted task load is exposed, which puts Executive Secretaries and Executive Administrative Assistants at the 94th percentile of 923 occupations. The capability is largely there. Its average task scores 3.1 out of 4 on what a current system can produce, and the frictions that hold other jobs in place are comparatively weak here.
No single friction dominates this occupation. The strongest is context at 1.54 out of 3 and the weakest is embodiment at 0.63, which is a narrow spread. Where nothing structural stands in the way, exposure tracks capability almost directly, and capability is the thing that changes every quarter.
The most exposed thing this job does is Answer phone calls and direct calls to appropriate parties or take messages, at 86.7%. The least is Open, sort, and distribute incoming correspondence, at 9.2%. A gap of 77.5% between two parts of the same job is the reason this index publishes at task level. An occupation-wide number would have hidden both.
Within office and administrative support occupations, this one is more exposed than most. The median across the 51 roles in the group is 54.6%, and only 19 of them score higher than this. Occupational families are not uniform, and the spread inside them is often wider than the gap between them.
What would move this score. Of 22 tasks, 19 are currently banded exposed, 0 assisted and 3 untouched. For that distribution to shift materially would take systems being given deeper access to the organisation's own records and history, which is already happening. The score is re-computed every quarter against a fresh capability reference, and the change is published rather than quietly applied.
Task by task
22 tasks, O*NET 31.0| Task | Exposed | Assisted | Untouched | Importance | Band |
|---|---|---|---|---|---|
| Answer phone calls and direct calls to appropriate parties or take messages. | 86.7% | 13.3% | 0.0% | 4.06 | exposed |
| Prepare responses to correspondence containing routine inquiries. | 86.7% | 13.3% | 0.0% | 4.02 | exposed |
| Manage and maintain executives' schedules. | 80.0% | 20.0% | 0.0% | 4.38 | exposed |
| Make travel arrangements for executives. | 80.0% | 20.0% | 0.0% | 4.23 | exposed |
| Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings. | 80.0% | 20.0% | 0.0% | 3.90 | exposed |
| Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. | 80.0% | 20.0% | 0.0% | 3.88 | exposed |
| Compile, transcribe, and distribute minutes of meetings. | 75.6% | 24.4% | 0.0% | 3.58 | exposed |
| Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors. | 73.3% | 26.7% | 0.0% | 3.88 | exposed |
| Attend meetings to record minutes. | 73.3% | 26.7% | 0.0% | 3.50 | exposed |
| Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software. | 59.1% | 32.6% | 8.3% | 4.17 | exposed |
| File and retrieve corporate documents, records, and reports. | 55.0% | 20.0% | 25.0% | 3.78 | exposed |
| Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. | 55.0% | 20.0% | 25.0% | 3.73 | exposed |
| Provide clerical support to other departments. | 50.0% | 25.0% | 25.0% | 3.63 | exposed |
| Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors. | 50.0% | 25.0% | 25.0% | 3.62 | exposed |
| Interpret administrative and operating policies and procedures for employees. | 45.0% | 30.0% | 25.0% | 3.80 | exposed |
| Set up and oversee administrative policies and procedures for offices or organizations. | 45.0% | 30.0% | 25.0% | 3.69 | exposed |
| Process payroll information. | 40.0% | 35.0% | 25.0% | 4.26 | exposed |
| Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives. | 37.5% | 25.0% | 37.5% | 4.09 | exposed |
| Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material. | 36.3% | 22.0% | 41.7% | 3.42 | exposed |
| Greet visitors and determine whether they should be given access to specific individuals. | 13.3% | 11.7% | 75.0% | 4.00 | untouched |
| Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. | 10.0% | 15.0% | 75.0% | 3.28 | untouched |
| Open, sort, and distribute incoming correspondence, including faxes and email. | 9.2% | 3.3% | 87.5% | 4.01 | untouched |
Task text and importance ratings sourced from O*NET 31.0. Shares computed. The occupation score is the importance-weighted mean.
Where the score comes from
judgedEvery task is scored through the standardised work activities it maps to. These are this occupation’s averages on the six rubric dimensions. Capability is what AI can do; the other five are what stands in the way.
| Dimension | Mean | Scale |
|---|---|---|
| Capability | 3.09 | 0-4 |
| Embodiment | 0.63 | 0-3 |
| Presence | 0.82 | 0-3 |
| Accountability | 0.72 | 0-3 |
| Context | 1.54 | 0-3 |
| Verification cost | 0.92 | 0-3 |
What this means in practice
Where most of a role's weighted task load is exposed, the work that survives is usually the part of the job nobody wrote into the job description: deciding what should be produced rather than producing it, and being answerable for the result. The tasks lowest on this page are a better guide to where to spend your time than any general advice about the future of work.
Occupations either side of this one
The four closest scores in the same occupational family, then the four closest anywhere in the index.
Read this carefully. Exposure is not displacement. A high score means current AI systems can produce this work, not that anyone will stop paying a person to do it. Adoption depends on economics, regulation and inertia that this index deliberately does not model. How the score is built.